Our Business Process Outsourcing (BPO) service enables our clients to concentrate their resources on their core businesses. It is an outsourcing service that helps to improve business efficiency and to minimize expenses. We assist our clients in improving end-user satisfaction through value-added services, achieving differentiation, greater competitiveness and improved corporate value.
On May 10, 2024, the Prestige International Group announced its Eighth Medium-Term Business Plan covering the period from the fiscal year ending March 31, 2025 to March 31, 2027. We have come up with the slogan “Connecting Growth - Origin/Next 50” to express our aspiration to become a company that plays an important role in society for the next 50 years.
In the 39th fiscal year, which is the first year of our Medium-Term Business Plan (April 2024 to March 2025), we significantly strengthened our domestic and overseas on-site capabilities by expanding personnel and facilities at group companies such as Premier Assist Inc. and the Japanese Help Desk overseas. In addition, as part of our contact center strategy for initial response to incidents, we opened the “Iwate BPO Fortress” with a capacity of 500 seats in Ichinoseki City, Iwate Prefecture, in June 2024. Together with new satellite offices opened in April 2024 in Daisen City, Akita Prefecture, and planned for April 2025 in Misawa City, Aomori Prefecture, we are expanding a flexible operational network.
For the fiscal year ending March 31, 2026, we plan to achieve net sales of 70 billion yen (an increase of 9.9% from the previous year) and operating profit of 8.5 billion yen (an increase of 6.8% from the previous year). By further accelerating investment in human resources and promoting digital transformation (DX), we will enhance our service quality and efficiency, and flexibly respond to changes in the external environment and rising costs.
Since our founding, we have achieved sustained growth by constantly creating new services with a philosophy of identifying and resolving areas of end-user inconvenience.
The environment in which we operate is changing rapidly. Our Group will create and propose new high value-added services, developing new markets by specializing in BPO, which enables us to solve problems through "people". We will continue to make our "Premier Assist" brand attractive to consumers, and we will become an essential part of our community, always aiming to earn the gratitude of our clients.
June, 2025
Shinichi Tamagami
CEO
Prestige International Inc.