Since the establishment of our company, we have been providing 24-hour Japanese language reception service and cashless medical service to the insured of overseas travel insurance. We also provide Healthcare Program for companies with many Japanese expatriates utilizing our know-how of overseas travel insurance claim agent service and our network of medical institutions in case of injury or illness at the place of stationed.
In addition, we partner with local financial institutions and issue and manage the "Premio Card", a unique credit card that allows Japanese expatriates who stationed in the U.S. to pay in local currency.
We offer a one-stop solution for various support services related to the healthcare of transferred personnel for companies that have expanded overseas, including the lowering of medical costs and various other expenses and the bulk proxy handling of insurance claim processing.
Contact centers are consolidated across our seven major overseas locations (Los Angeles, Sydney, London, Singapore, Bangkok, Hang Kong and Shanghai), and we have established a management structure ensuring that instructions and training issued from the Tokyo Center, acting as control tower, properly filter down to each location. As a result, a feature of our solution is that differences in the quality of service between locations are unlikely to form.
Prestige International has established its own well-balanced network across 25 locations worldwide. We are able to handle a variety of cases while coordinating between locations.
In the past, the points of contact differed depending on the case or the nature of the trouble. With end users being passed from one point of contact to the next or made to wait for long periods, instead of a desire to resolve trouble as quickly as possible, they would often feel stress. Given this, we have established a structure that unifies points of contact in order to offer service in Japanese, reduce end user waiting times and respond to resolve troubles quickly.
We offer a one-stop solution for various support services related to the healthcare of transferred personnel for companies that have expanded overseas, including the lowering of medical costs and various other expenses and the bulk proxy handling of insurance claim processing.
Premier Value Up is a new business patented model that connects the needs of three parties, namely the companies that maintain points, their members and the companies providing products and services. This model connects major airlines, overseas brands and major credit card companies to enhance the value of each. There is also overseas demand for such mechanisms in places such as China and Taiwan, expanding opportunities to a global scale.
