The property assistance business offers two services, a home assistance service to support all manner of troubles related to homes including water leaks, locksmith services and house cleaning, as well as a parking assistance service to support the troubles that occur at coin parking and car sharing stations along with maintenance and inspection operations. Our main clients include real estate management companies, parking lot operators and car sharing service operators.
Calls are handled 24 hours a day, 365 days a year. The home assistance service offers a wide range of support including emergency support (call-out service), minor repair support (repair program) and extended warranties on household equipment (free for 5 years). The parking assistance service provides emergency and inspection services through rescue and patrol teams and can also perform money collection and cleaning services.
The staff dispatched to deal with trouble are all dedicated staff members employed as full-time Prestige International Group employees who have all undergone advanced training and accumulated experience in the field. Our staff rush to bring smiles to the faces of end-users, our clients' customers.
We take pride in the extremely low turnover rate for our call staff, which is just 11%. Achieving long-term employment enables service stability and high-quality support.