The Property business offers two services.
Home Assist provides support for various kinds of housing-related problems such as water leakage, lock-outs and house cleaning etc., as well as Household Equipment Extended Warranties.
Park Assist provides the support for solving problems and maintenance at coin-operated parking lots and car sharing stations.
The main clients are real estate management companies, parking lot operators and car sharing operators.
Calls are handled 24 hours a day, 365 days a year. The home assistance service offers a wide range of support including emergency support (call-out service), minor repair support (repair program) and extended warranties on household equipment (free for 5 years). The parking assistance service provides emergency and inspection services through rescue and patrol teams and can also perform money collection and cleaning services.
The staff dispatched to deal with trouble are all dedicated staff members employed as full-time Prestige International Group employees who have all undergone advanced training and accumulated experience in the field. Our staff rush to bring smiles to the faces of end-users, our clients' customers.
We take pride in the extremely low turnover rate for our call staff, which is just 11%. Achieving long-term employment enables service stability and high-quality support.