Automotive

We provide a wide range of services related to automobiles, such as on-site support in case of trouble and customer service.

Our main clients are nonlife insurance companies, car manufacturers and car dealerships.
We provide a wide range of automotive related services such as responding to emergency requests from them 24 hours /365 days on a nationwide basis including contact service, towing, alternative transportation arrangements as well as Dealer Service, Customer Service and Automobile Extended Warranty to the end users (owners of insured automobiles, purchasers of automobiles etc.) who are the customers of those companies.

We directly operate field teams in major cities around Japan

Prestige International operates its in-house brand, PREMIER Assist, at 28 locations in major cities across Japan. Premiere Assist boasts a total fleet of 210 vehicles and 237 staff employees. What's more, all our staff are full-time employees!
Working based on the concept of "providing care services to people," we offer attentive customer-oriented hospitality, such as carrying portable hand warmers and wet towels in winter.

Paa-s Automated Assistance Arrangement System

The conventional GPS terminal based assistance arrangement system has been integrated with the Paa-S application for Android terminals.
Dispatch requests that meet certain conditions are automated to streamline the efficiency in arranging the increasing number of dispatch requests.
With this system, we can rush out to support customers in a speedier fashion.

Outstanding Training System

The staff who deal with customers on-site are given thorough training that enables them to provide service as a concierge. Our policy is to provide the highest level of service when trouble arises.

Detailed Information
Major Clients (Client Enterprises)